Get in Touch With Us At Your Convenience, 24/7
While it’s part of our mission to provide outstanding member services as your electric cooperative, we’re also all about connections. Which is exactly why we give you several ways to contact us with questions, concerns, outages, and just about anything else that comes to mind. In fact, we’re there for you in a number of ways: 24/7/365.
Extended Business Hours
We’re very proud to announce extended business hours, now opening an extra half hour earlier (at 7:30 a.m.) and closing an extra half hour later (5:00 p.m.). This allows you the convenience to do your business with us when it doesn’t interfere with your other activities.
Contact Us by Phone
Just call us at 1-877-777-9020 to help you anytime, 24/7. Our contact center is available weekdays from 7:00 a.m. to 7:00 p.m. We also offer live support after hours, including weekends and holidays, to assist you with outages and billing questions.
myMTEMC App & Web Portal
For those of you who love the convenience of electronic communication, you can access us through the myMTEMC mobile app and web portal. Our goal is to provide you with convenient accessibility.
myMTEMC Outage Notifications
You can also receive power outage text messages on the myMTEMC app and web portal. It’s an efficient way to learn about outages when they happen, from your smartphone. You can find more information about this service at MTEMC.com/TextAlerts.