The partnership will focus on serving Middle Tennessee Electric members while United continues expansion projects in its existing service area. Middle Tennessee Electric currently serves Cannon, Rutherford, Williamson, and Wilson counties. United serves Bedford, Franklin, Marshall, Rutherford, and Williamson counties. 

Full implementation will be a multi-year process. For many residents and businesses, broadband service may already be available. You can check current service availability here: https://service.united.net. 

If service is not yet available in your area, you may register to express interest in broadband and request updates on future expansion plans. New broadband expansion areas will be prioritized based on community input and site registrations. 

You can check service availability or register to express interest in future broadband service by clicking here: https://service.united.net. 

Your registration allows us to track interest in your area and build out new broadband services based on demand. Once you are registered, we can keep you informed with updates on future broadband expansion plans in your area. 

Please double check to make sure you’ve entered the right street name, apartment number, and ZIP code. If you still cannot find your address, you can submit a request to have your address reviewed by our team at united@united.net

Broadband is, quite simply, high-speed internet access. Broadband can be delivered over multiple technologies, including fiber, cable, and fixed wireless. The official Federal Communications Commission (FCC) definition of broadband is a minimum of 25 Mbps (megabits per second) download and 3 Mbps upload.

High-speed internet has revolutionized how we use technology in our homes and businesses. Imagine chatting with your doctors and teachers via video conference or collaborating on a work or school project with people across the country in real time. Faster speeds mean more possibilities for our residents, local businesses, and communities. 

United currently offers internet speeds to residential customers from 25 Mbps up to 1 Gbps (1 Gig), starting as low as $65/month (plus applicable fees and taxes). Check united.net for the latest offers and promotions. 

Yes. United offers customized business Internet solutions to fit the needs of any size business with speeds of up to 10 Gbps. For information on our business offerings, please visit www.united.net/business.

United has internet plans starting at $65/month. Check www.united.net for the latest offers and promotions. 

No. All United Internet plans include unlimited usage. Stream all you want, with no unexpected overages each month. 

We are working diligently to identify areas in the Middle Tennessee Electric service area where new infrastructure can be deployed within the next year; however, the full project scope and implementation will be a multi-year process. 

No. Broadband will require new infrastructure such as fiber optic and fixed wireless technologies. United will leverage our existing fiber infrastructure in the areas we already serve to accelerate broadband expansion in the Middle Tennessee area. 

No. This partnership will not affect Middle Tennessee Electric’s electricity rates. The rates MTEMC members pay for residential service rank among the lowest in the nation...in fact, MTEMC's residential rate is about 25 percent below the national average. 

United will continue to expand high-speed Internet services to existing customers. This partnership will allow United to accelerate fiber expansion plans in the coming years. Areas selected for expansion will continue to be determined by online registrations: https://service.united.net

Yes. We believe the key to expanding broadband access to underserved areas will be to partner with other local and regional companies. 

The Board of United Communications has expanded to include 3 additional members appointed by Middle Tennessee Electric. Initially, this will include Chris Jones, CEO of Middle Tennessee Electric, Brad Gibson, CCBO of Middle Tennessee Electric, and Steve Seger, a currently serving Middle Tennessee Electric board member.