AutoPay

AutoPay

 

What is AutoPay?

AutoPay is Middle Tennessee Electric’s recurring payment system through myMTEMC Mobile App and Web Portal or through our Member Services team. This system allows you to put a bank account or a credit/debit card on file to pay your bill each month automatically.

What day does it go through?

AutoPay will automatically charge your card or draw from your bank account on the due date of your bill. Additional fees may apply for a failed payment or insufficient funds.

Will I still receive my bill?

Yes. You will receive a paper copy of your bill in the mail unless you have selected the “Paperless Billing” option in myMTEMC Mobile App and Web Portal. More information on how to enroll in Paperless Billing can be found at MTEMC.com/myMTEMC.

How can I enroll in AutoPay?

The easiest way to enroll in AutoPay is through myMTEMC Mobile App & Web Portal. It’s free to use and puts more than just your billing information in the palm of your hand.

If I sign-up, when will it start?

AutoPay will begin on any new bills from the date you signed up. If you have an outstanding balance, AutoPay will not be used to cover a previous balance. For example, you received a bill for $75 last month, and you decide to enroll in AutoPay after receiving the bill. You will need to pay the $75 bill to stay current, and next month’s bill will begin the recurring payment of your bill through AutoPay.

Can I participate in AutoPay without logging into myMTEMC?

Yes. We allow members to sign-up by downloading the bank draft form on MTEMC.com/AutoPay and returning it via mail, fax, or in person to any of our seven local offices.