Levelized Billing is calculated by taking an average of the previous 12 months of electricity billing. Bills then adjust every month but are always based on the preceding 12-month average, which allows members to have a more consistently priced bill even during high-energy-consumption seasons. By reducing the variation in monthly bills, members can more accurately budget each month. This is perfect for members who want to smooth out the peaks and valleys in billing. The option does fluctuate slightly each month to account for energy consumption.

Levelized Billing is only available for residential members. To learn more or find out if you qualify, contact MTE at 877-777-9020, through a local area office, or our contact form.
 

Other Member Service Information

Member Service

AutoPay
AutoPay is MTE’s recurring payment system through the myMTEMC mobile app, our web portal or through our Member Services team. This system allows you to put a bank account or a credit/debit card on file to pay your bill each month automatically.

Member Service

Life Support Program
Members dependent on life-support equipment in their homes are given special consideration by MTE.  To be granted this special attention, members are required to complete a form, which includes the verification of a doctor.

Member Service

myMTEAccount
Manage your account, view your energy consumption, report outages, and more with the myMTE mobile app and web portal.